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FREQUENTLY ASKED QUESTIONS


Yes. Mavilo has expert in-house designers that work with you to create your next dream piece. Our designers utilize Custom Design CAD software for your visual aide in the design process. (LINK)

Mavilo sells GIA (Gemological Institute of America) Diamonds, the most respected Gem Lab in the world.

All Mavilo Diamonds are responsibly sourced, Conflict Free and are sourced via the KPCS (Kimberly Process Certification Scheme). The KPCS adheres to the US Patriot Act, Homeland Security, the US Justice Department, and the US Treasury.

Mavilo educates you with state of the art diamond education tools so you learn how to compare qualities and prices. Mavilo offers a "Right Price First Guarantee."

Mavilo sells diamonds with the same cost plus pricing structure as diamond wholesalers sell to each other.

Yes. All products are warranted against manufactured defects. Learn more in-store.

Yes. Mavilo offers 3 different financing options. (LINK)

Precious metals and Alternative metals have their own unique qualities. To learn more click (HERE).

Yes. All repairs are done in-house. In rare cases when jewelry may leave the premises, customer approval is always requested before jewelry leaves our possession.